Western Union provides international money-transfer services. Founded in 1851, the service combines an agent network with online and mobile options for cash pickup, bank deposits and mobile‑wallet deliveries across more than 200 countries.
Key features
Typical uses and features
Everyday remittances
For individuals sending family support or wages, Western Union offers online or app transfers, in‑person agent cash pickup, and same‑day options on many corridors. Fees and exchange margins vary by route and payment method. Tracking and pick‑up references are provided for recipients without bank accounts.
Business & digital payments
Western Union provides services for cross‑border supplier payments, payroll and mass disbursements. Its digital tools include batch uploads, APIs and bank rails for automated payouts; mobile and card delivery options are available in regions with limited banking infrastructure.
What they sell
Summary
Key facts
- Extensive global agent network and digital reach
- Multiple delivery methods (cash, bank, mobile)
- Transfers available on many corridors, including same‑day options on some routes
- Provides tracking and reference numbers
Limitations and risks
- Fees and exchange‑rate markups can be higher than low‑cost alternatives
- Customer‑service experiences vary by market